Healthcare Customer Service Representative

Company: NTT DATA
Location: Cumberland
Posted on: November 7, 2024

Job Description:

NTT DATA Services currently seeks a Healthcare Customer Service Repto join our team in Cumberland, RI. (This is an onsite role) Pay rate $17.99 per hour.

This role is responsible for providing concise patient and prescription information in accordance with HIPAA

Role Responsibilities
- Effective delivery of company products and services
- Responds to telephone inquiries and orders from homecare patients and referral sources.
- Provides information on equipment, supplies and services. Determines the best method for providing services.
- Verifies insurance and/or other method of payment
- Resolves patient complaints by identifying problems and coordinating appropriate corrective action.
- Other duties as assigned

Required Skills/Experience

• 2+ years experience with Medicare, Medicaid, and 3rd party vendors is
  
• 2+ years experience veritying insurance coverage for potential new clients.
  
• 2+ years working experience with insurance concepts, including drug cards, major medical benefits, and per diem coverage.
  Education: Verifiable high school diploma or GED
  Hours: Monday - Friday 8:30am-5:00pm EST
  
  About NTT DATA Services:
  
  NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
  
  This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
  
  #INDHRS

Keywords: NTT DATA, Cambridge , Healthcare Customer Service Representative, Sales , Cumberland, Massachusetts