Student Center Operations Coordinator

Company: Curry College
Location: Milton
Posted on: April 13, 2025

Job Description:

Student Center Operations Coordinator

The Student Center Operations Coordinator assumes responsibility for directing and maintaining the Student Centers facilities. Providing an effective interpretation of the goals and mission of the Student Center and Division of Student Affairs mission and vision to all of the college community acknowledging the important priorities of student success, service excellence and the building of responsible communities. Establish goals, initiatives, priorities, and policies for these areas to support the departmental and divisional priorities. The Student Center Operations Coordinator is responsible for overseeing the daily operations of the Student Center, ensuring a welcoming and efficient environment for students, faculty, staff, and visitors. This role includes managing facility operations, coordinating events, supervising student staff, and maintaining high standards of customer service.

Essential Functions:

The Student Center Operations Coordinator is responsible for overseeing the daily operations of the Student Center, ensuring a welcoming and efficient environment for students, faculty, staff, and visitors. This role includes managing facility operations, coordinating events, supervising student staff, and maintaining high standards of customer service.

1. Facility Operations:

• Oversee the daily operations of the Student Center, including opening and closing procedures;
• Ensure the facility is clean, safe, and well-maintained;
• Coordinate with maintenance and custodial staff to address any facility issues promptly.
  2. Event Coordination:
  
  • Manage reservations and scheduling for events and meetings within the Student Center;
  • Assist in the planning and execution of events, ensuring all logistical needs are met;
  • Collaborate with campus departments and external organizations to facilitate events.
    3. Staff Supervision:
    
    • Recruit, train, and supervise student staff, including Operations Attendants and Event Assistants;
    • Provide ongoing training and professional development opportunities for student staff;
    • Conduct regular performance evaluations and provide constructive feedback.
      4. Customer Service:
      
      • Ensure a high level of customer service is provided to all Student Center visitors;
      • Address and resolve any customer complaints or concerns in a timely manner;
      • Develop and implement customer service policies and procedures.
        5. Administrative Duties:
        
        • Maintain accurate records of facility usage, event schedules, and staff hours;
        • Prepare reports on facility operations and event outcomes;
        • Assist with budget management and financial reporting for the Student Center.
          6. Community Engagement:
          
          • Promote the Student Center as a hub for student engagement and involvement;
          • Develop and implement programs and initiatives to enhance student experience;
          • Foster a sense of belonging and community within the Student Center.
            7. Project Management:
            
            • Oversees Community Service Program;
            • Compass Club Advisor/Outdoor Recreation Program Development.
              Additional Functions:
              
              • Effectively collaborates with internal constituents in planning, developing, and managing Student Center facilities. Actively participates with the Capital Projects Manager, in short- and long-range planning for capital repairs and renovations within Student Center facilities that will be submitted to the Assistant Vice President of Student Affairs. Regularly inspects facilities and collaborates with Buildings and Grounds for custodial and maintenance services.
              • Identifies scheduling solutions for accommodating changing priorities. Interfaces with Course Dog, Sodexo catering, Media Technology Services, and the Conference and Events to provide client focused costumer service.
              • Oversee web pages, social media platforms and monitors content to ensure accuracy of information. Assesses effectiveness, measures the progress, and establishes priorities for departmental programs. Assists in the development of short and long-range departmental goals and initiatives to support programs for students. Implement improvements to programs to ensure delivery of consistent learning objectives and supporting student engagement.
              • Serves on internal and external committees as necessary and/or appropriate. Attend professional and regional conferences as appropriate to remain current with trends and industry best practices.
              • Respect and maintain confidentiality, parameters of operation, professional protocols, and individual privacy.
              • Perform other duties as assigned by supervisor or their designee.
                This role has two open positions.
                
                Job Requirements:
                Essential Functions:
                
                • Demonstrates a genuine commitment to concern for achieving or surpassing results against legitimate and increasingly elevated standards of excellence, showing passion for continually improving the delivery of services.
                • Exhibits a high degree of initiative for bringing tasks to successful completion and succeeding in achieving stated goals.
                • Encourages feedback and communication to ensure continuous quality improvement.
                • Proactively identifies problems, obstacles, and opportunities. Implements decisive action appropriate to the position; assesses needs and concerns of the workplace environment in order to address current or future challenges.
                  Minimum Qualifications:
                  
                  • Bachelor's degree in a related field (e.g., Hospitality Management, Business Administration,) or equivalent experience.
                  • Previous experience in facility management, event coordination, or a related field.
                  • Strong organizational and multitasking skills.
                  • Excellent communication and interpersonal skills.
                  • Certification in CPR/AED.
                  • Proficient skills in technology programs such as Microsoft office.
                  • Experience working with budget management tools.
                  • Must be able to work nights and weekends/non-traditional work schedule.
                    Preferred Qualifications:
                    
                    • Work experience on a college campus within a student center/conference center is desired.
                      Salary Range:
                      
                      $20.00 to $22.00 hourly
                      
                      Additional Information:
                      Committed to attracting and retaining a diverse staff, Curry College will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
                      
                      At the College's discretion, the education and experience prerequisites may be excepted where the candidate can demonstrate, to the satisfaction of the College, an equivalent combination of education and experience specifically preparing the candidate for success in the position.
                      
                      Employment in this position is contingent upon the successful completion of all required pre-employment background checks.
                      
                      Title IX Notice of Nondiscrimination
                      
                      Curry College (the "College") does not discriminate on the basis of sex and prohibits sex discrimination in any education program or activity that we administer, as required by Title IX and its federal regulations, including in admission and employment.
                      
                      The Non-Discrimination Policy can be found at
                      
                      
                      
                      The Sexual Misconduct Policy can be found at
                      
                      
                      
                      Individuals who wish to make a complaint of discrimination or sex discrimination under Title IX, or those with information about conduct that may constitute discrimination or sex discrimination under Title IX may contact the Director of Title IX and Equity Compliance, the Office for Civil Rights, or both.
                      
                      Inquiries about the application of Title IX and its federal regulations to the College may be referred to either or both offices listed below:
                      
                      Ann Coyne, Director of Title IX and Equity Compliance: Office 122, King Academic Administrative Building, 55 Atherton Street Milton, MA 02186. (617) 333-2212, .
                      
                      Office of Civil Rights ("OCR"): Boston Office, Office for Civil Rights, US Department of Education, 9th Floor, 5 Post Office Square, Boston, MA 02109-3921, Telephone: 617-289-0111, FAX: 617-289-0150; TDD: 800-877-8339, Email: .
                      
                      
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Keywords: Curry College, Cambridge , Student Center Operations Coordinator, Other , Milton, Massachusetts